Returns & Exchanges

At HIRA FRAGRANCES, we want you to be completely enchanted by your signature scent. If you are not satisfied with your purchase, you may return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Contact our fragrance concierge team via email with your order number and the reason for your return to receive a Return Authorization.

2

Prepare the Package

Ensure the perfume bottle is securely placed in its original luxury packaging, including all protective inserts and the original invoice.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

4

Quality Inspection & Refund

Once our artisans verify the product is in its original, unused condition, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing